Player Handbook

The Player Handbook is here to answer any questions you may have ahead of your first game of the season!

🏆 Game details

The details for your first game are sent to us about 6 days before the season start date. Sometimes this can be sooner or later, depending on the competition.We then add to your schedule whenever new fixtures are released.

⚠️ Please make sure you have selected the correct timezone in the Just Play app. You can do this in the profile tab. ⚠️

👋 team lineup

Once a team has been created, you'll receive a 'first game' notification. This is the info you'll need to jump into your first game of the season!It also means you can finally view the team lineup 🙌

🗓 Updating your RSVP

Can't make it to a game? It happens! Update your availability and we'll find a fill-in for your team.

schedule

Can't make it to an upcoming game? Toggle from green to grey in the Schedule tab to let us know.

calendar

Unavailable for games in advance? Head to "Game Availability" in your profile to update your RSVP early.

🚫 no shows & late RSVPs

We automatically default people to 'unavailable' if they RSVP as playing and don't turn up to the game. This also incurs a $15 no-show fee. This is to ensure a solid lineup and enough players for the game each week.Late RSVP's occur when a player pulls out of a game within 12 hours of game time.If Late RSVP's result in the whole team having to forfeit, this will incur a $10 Late RSVP fee.If there is a reason for a Late RSVP that is outside of your control, please let Customer Support know and they may waive the fee (remember, this is only if the team has to forfeit, which is quite rare).

✅ submitting game reports

Game reports can be submitted by any permanent member of the team. We recommend doing this just after the game to ensure no one is missed.

🔁 team subscriptions

Loving your team and weekly game? Players are automatically subscribed to continue playing with the same team for the next season. We'll send subscription details once your season is underway.If you don't want to continue, you can manage your subscription preferences in your profile.

WHAT WE DO
(and what our partners do)

Just Play ARE responsible for:

  • Your registration and placing you in a team with other individuals

  • Payment of all game fees for the season

  • Your weekly game lineup and finding fill-in players

  • Communicating details of your game (and any changes)

  • Informing you of any and all uniform requirements for the competition you play in.

  • Helping to create the best possible atmosphere in your team and dealing with any issues if they arise

Just Play is NOT responsible for:

  • The game fixture & allocation of bye's within a competition

  • The physical venue where your games are played

  • The referees / umpires / venue staff / competition rules

  • Uniform requirements (such as shin guards being compulsory, etc.)

  • The grading of your team within a competition

  • Finals qualification requirements

  • The delay of a season start date

  • Cancelling games due to weather or venue maintenance

🙋 FAQs

Number of Games

The number of games on the league listing page are our best estimate based on the information provided to us by the competition. This can change due to grading games / forfeits / Bye's, etc.
We have policies in place to ensure players get good value for registrations and always review the number of games at the end of the Just Play season.

Number of Players in a Team

We've created 10,000+ teams and played over 250,000 games. Our player attendance data and experience managing teams of individuals determines the number of players we place in teams across all sports.

Substitutions